Hot Springs, AR 71913

Customer Support

Mon - Fri: 9:00AM - 5:00PM

Saturday: 10:00AM - 3:00PM
Sunday: Closed

Building With Country Comfort

BUILDING WITH COUNTRY COMFORT

 

At Country Comfort Homes, the #1 licensed Deer Valley retailer in Arkansas, we make the process of building your manufactured or modular home simple and stress-free. Our team, in partnership with Deer Valley Homebuilders, will guide you through every step of the journey, ensuring your home meets your exact needs from start to finish.

After selecting your floor plan—whether it’s a manufactured or modular home, single, double, triple-wide, or a fully customizable multi-section design, we coordinate with Deer Valley Homebuilders to finalize pricing, construction details, and custom options. We also assist with site evaluation and preparation, ensuring your land is ready for your new home. Any questions regarding financing, insurance, or other aspects of the homebuilding process will be answered with the expertise and care you deserve.

Below, you’ll find a brief overview of what to expect when purchasing a home through Country Comfort Homes and Deer Valley Homebuilders. If you have any additional questions, feel free to contact us, we’re happy to help!

Home Specification Process and Design Services

Deer Valley’s sales and engineering departments assist clients through the home specification and confirmation process. An account manager is assigned to your selected home center to manage the process from initial information gathering, through to construction, and finally to completion and aftercare. The process looks like this:

  • Provision of Home Specification Sheet including all selected options for confirmation
  • Provision of home layout/print for confirmation
  • Coordination of home construction schedule, including final finish
  • Decor – options consulting
  • Manual J 8th edition HVAC optimal duct energy efficiency calculations (overhead ducts)
  • HUD Code and State Modular Code submittals – approvals
  • Quality/code assurance in conjunction with NTA 3rd party Engineering and State Approval Departments
  • Energy Efficiency (Deer Valley HUD Code) administration
  • Customization costing – engineering – job specificity
  • Facility tours
  • Home transportation & delivery coordination

Installation Manual - Homeowners manual and guide

Deer Valley provides customers with installation and warranty specificity including:

  • Site Requirements
  • Footer/Field Diagrams, including blocking details
  • Best practices for homeowner maintenance
  • Homeowner’s Warranty Manual

Commonly Used Warranty Phone Numbers

Appliances

If your home was built prior to 2013, it should contain GE appliances. Please be prepared to give the model and serial number of the unit in question when you call the warranty hotline at (800) 386-1215. Be aware that GE warrants new products for one year from the date of purchase. If your home was built in 2013 or later, it should contain Frigidaire appliances. The number for warranty service is (800) 905-9505 and the warranty period for Frigidaire is one year from the date of purchase of the home.

Windows

If your home was built prior to June 2009, please contact MI windows and doors for warranty service at (717) 365-3300 or MIWD.com. For homes built after June 2009, please contact Croft at (866) 213-2006 or visit croftllc.com.

Furnace Information

Please verify the make, model, and the serial number of your unit before calling the correct hotline for warranty assistance.

Coleman: (800) 835-3278 or coleman.com/warranty
Nordyne: (800) 422-4328
Guardian: (316) 260-2914

Water Heaters

Please obtain the make, model, and serial number of your unit in order to call the correct hotline for warranty assistance.

Bradford White Brand: (800) 531-2111
State Brand: (800) 365-8170
Rinnai Tankless Water Heaters: (800) 621-9419 or http://www.rinnai.com/en

Exterior Siding

For homes built prior to April 2010, please contact Elixir siding at (256) 381-5932. For homes built after April 2010, please contact Exterior Portfolio at (800) 366-8472 or at exteriorportfolio.com.

Tubs/Showers

For homes built prior to 2014, please call Baymont Bath at (662) 454-7993 or visit baymontbath.com. For homes built after March 2014, please call Posey Tubs/Showers at (800) 489-5153.